Nobody should have to accept substandard living conditions.

As a tenant living in rented accommodation (whether you’re a social tenant living in either a housing association or council-owned property, or a private tenant with a private landlord), you have a legal right that the property in which you reside will be safe, and free from any issues of disrepair that could cause you or your family harm.

Under the Landlord Tenant Act 1985, your landlord is required to keep your home in a safe and habitable condition, and it is an implied term of your tenancy agreement, that your landlord will do so.

Your tenancy agreement will outline both your and your landlords’ main responsibilities; however, your landlord will be responsible for ensuring your property is free from any issues of disrepair (as long as you have reported the same to them), regardless of whether or not it is specifically stated.

We always encourage tenants to speak calmly with their landlords first, as making a claim should be considered a last resort. You should report any issues of disrepair at your property to your landlord in a timely manner, and prior to considering any claim against your landlord.

If you have reported the issues of disrepair to your landlord, and your landlord has failed to make satisfactory repairs to your property, or has simply avoided a conversation regarding the matter, you may be eligible to make a housing disrepair claim.

YOU DO NOT HAVE TO ACCEPT INADEQUATE LIVING CONDITIONS, AND OUR SPECAILIST HOUSING DISREPAIR TEAM ARE HERE TO HELP